Your First Appointment

When you register for your initial visit, a receptionist will ask you to complete a registration form that will include personal information and a basic medical history. You will also be asked to read and sign a HIPAA Privacy Policy statement that outlines government mandated privacy protection. If available, please bring any records you might have from your previous physician. We will also request a copy of your current insurance information. On your first visit you will be assigned a permanent chart number. Please bring a list of your current medications to your appointment.

Appointments

We try to see all patients on an appointment basis and ask that you call or book online in advance so we can reserve time for you. Please, do not come to the office without scheduling an appointment. If you cannot keep an appointment, let us know as soon as possible. We make every effort to honor all time commitments and request that you extend the same courtesy to us. This courtesy makes it possible to give your appointment time to another patient. If we must postpone your appointment, we will try to notify you as quickly as possible.

Calling Our Office With Questions

Our office staff has been trained to answer most of your questions. All questions about medications, refills, patient accounts, and insurance should be made during regular business office hours. Any questions you have regarding a particular medical problem should be made through our receptionists. They will advise your physician and/or nurse that you have called. Our medical staff makes every effort to return your call on the day the message is received. If the call requires that a physician speak with you directly, the doctor will return your call at the earliest opportunity.